Privacy Policy

(Note: This Policy was last updated on 15 November 2024)

This Policy outlines how P Lewis Trading Ltd collects and processes your personal data as user of the Website (hereinafter, “user”, “users”, “data subject” or “you”) in compliance with the EU General Data Protection Regulation 2016/679 (hereinafter, the “GDPR”).

P Lewis Trading Ltd processes your personal information as further described below in order to provide you with its products and services and to allow you to participate in events that the business sponsors for its clients. If you want to stay up to date on the most recent news, offers, and promotions in the P Lewis Trading Ltd world, P Lewis Trading Ltd will manage your personal data with your prior consent in order to send you marketing messages that are also customised to your preferences and interests. In any case, P Lewis Trading Ltd will treat your personal data securely, putting in place all essential security measures, and restricting access to your personal data to parties and individuals who have been given permission to access it. These actions will be done in accordance with procedures that follow current data protection laws.

All personal data you provide on this website is used exclusively for the purposes and in the ways listed below.

What Personal Information We Use And Where From We Get It

For the purposes of this policy, any information that could be used to identify a specific person is deemed to be personal information. We compile the following kinds of personal information:

Information you provided: If you are providing delivery information or any other information that is not your own, you must obtain the other person’s permission to send us their information and authorise us to use and disseminate it for the aforementioned objectives.

Customer Service: If you get in touch with our customer care team, you might need to give us more details so that we can address your queries or worries as completely and comprehensively as we can.
Purchases: Your name, email address, phone number, and physical address are details you give us when you make a purchase. Your payment information will also be gathered by us.
Order Monitoring: If you check your order status, you will provide us with your order number and email address.

Details as You Explore Our Platforms: Through your use of the Platforms, we automatically gather some personal information, including the following:

Usage Information: For example, the pages on the Platforms you access, the frequency of access, and what you click on while on the Platforms.
Device Information: For example, hardware model, operating system, application version number, and browser. Aggregated information about whether the Platforms are accessed via a mobile device or tablet, the device type, and the carrier.
Location Information: Location information from Platform visitors on a city-regional basis.

Third Party Information: Occasionally, you might give us specific personal information about a third party. For instance, while recommending a friend, you might include a third party’s email address. You are responsible for ensuring that any personal information about another person that you give us may be used in accordance with this Policy and that you have the legal right to do so.

Why Do We Use Your Personal Data?

For the following contractual purposes, which are particularly relevant to the delivery of the services and goods made accessible through the website, P Lewis Trading Ltd processes your personal data.

To supply products and services;
To process payments and e-payments, also with reference to invoicing obligations;
To provide sales and after-sales services (including, for example, fraud prevention, returns, guarantee warranty and customer support), also sending to users operational communications related to the supply of the service or products, sales and after sales assistance;
To fulfil the user’s requests (e.g. management of requests for information, etc.);

P Lewis Trading Ltd can process your Personal Data to ensure compliance with legal obligations, and in particular for the following Law Purposes:

To comply with the requirements of the laws, regulations, protocols and national and EU legislation;
To implement the decisions of public Authorities.

P Lewis Trading Ltd processes, with your prior consent, your Personal Data, for the following Marketing Purposes:

To send commercial and promotional communications and periodical updates (e.g. via e-mail, phone, SMS/MMS, postal service, social network and newsletter) related to P Lewis Trading Ltd.’s products, services, initiatives and events;
To carry out statistical analyses on the customer audience.

What procedures do we use to process your personal data?

Your personal information is only handled manually and/or electronically as necessary to achieve the aforementioned goals.

Users’ personal information is safeguarded by P Lewis Trading Ltd. To prevent unauthorised access, maintain data accuracy, and guarantee appropriate information usage, all Personal Data provided by users is stored on secure servers with the necessary security measures. Additionally, a secure system is employed to detect fraudulent activity and authorise credit card payments. The safety of your Personal Data is safeguarded by P Lewis Trading Ltd using the industry-standard SSL (Secure Sockets Layer).

Do we disclose your personal information to anyone?

Your Personal Data may be disclosed by P Lewis Trading Ltd to:

People and authorities whose right to access personal data is recognised by law, regulations, or provisions issued by legally empowered authorities;
third parties service providers entrusted with processing activities that provide services or assistance and advice to P Lewis Trading Ltd, with a special focus on technology, accounting, administrative, legal, insurance, IT, marketing, and data analysis matters;
companies of the P Lewis Trading Ltd group

How long will P Lewis Trading Ltd retain your personal data?

P Lewis Trading Ltd only keeps personal data as long as it’s absolutely necessary to fulfil the goals for which it was initially acquired and later processed, taking into account any legal requirements for a particular retention period.

For the duration of the contract (in the case of an account created on the website, a purchase, or in relation to services provided by P Lewis Trading Ltd), and for 10 years following the conclusion of the sale or of the provided service, P Lewis Trading Ltd will process your personal data for contractual and legitimate interest purposes.

Personal data handled for legal purposes will only be kept as long as it takes to comply with the law.

In addition, despite the right to withdraw given consent or object to processing at any time, personal data will be processed for marketing and profiling purposes, including segmentation purposes, for 7 years following the last purchase and/or from the last contact with you (e.g., subscription to a prize competition, participation in an event, opening of a newsletter).